Win-Back Mailers Get Your Ex-Best Customers Back!

Reactivate your high-value customers with personalized, handwritten letters sent through a digital marketing platform.

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“With UnDigital's In-Package Personalization technology, we were able to reduce customer service calls by 20%.”
Jason Sussman
Jason Sussman
COO @PetPlate
“Using a box as a digital screen is a storytelling opportunity that a lot of brands miss. UnDigital makes it all possible.”
Vasiliki Petrou
Vasiliki Petrou
Group CEO @Unilever Prestige
"UnDigital's solution gives brands the power to personalize orders at the individual level. I'd absolutely recommend it."
Jay Group 3PL - Scott Chamberlain
Scott Chamberlain
Director @Jay Group
“We've really seen our relationship building and customer loyalty expand since we've been using UnDigital's In-Package Personalization.”
Jenny Thomas
Jenny Thomas
Sr. Marketing Mgr. @Malibu C
“Implementing the UnDigital solution has been a game-changer for our fulfillment & customer retention strategy. It's a home run!”
Rob Bowers
Rob Bowers
VP of Growth @Concourse
“Unboxing Marketing has been incrementally beneficial across the board. We saw an 8.2% lift in reorders and a 5.7% increase in AOV.”
Robbi Webb
Robbi Webb
VP of Ecommerce @amika
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Personalized, Handwritten Notes

Rekindle Their Love for Your Brand

Get a 9x ROI and an astonishing number of reactivations when you use UnDigital to win-back your ex-best customers.

Are You Eligible for Our Case Study Pilot?

Brands who participate receive steep discounts, white glove support, and early access to new features.

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How It Works

Let's level set. Last year, you lost some of your best customers. They had great AOVs, and they purchased from you regularly, but for one reason or another, they switched brands.

Win-Back Mailers use the most personalized and intimate approach possible to make those customers feel special and invite them back to your brand. 

We uncover your ex-best customers
They receive personalized letters
You win their business back

Ex: Meet Stacy

She used to be one of your most loyal customers, but she switched to another brand about a year ago.

stacy

She Remembers You

Because you have UnDigital, she automatically receives your personalized letter to win her business back.

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She Reactivates

The letter is sweet. It stands out because she doesn't get them often, and she becomes a loyal customer again.

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Simple, Elegant, and Effective Marketing

See why more brands trust UnDigital to help them reactivate their lost customers. From plain handwritten envelopes, to elaborate sample kits, UnDigital does it all.

Test the Service for FREE

Sure, we can tell you that our average customer has a 9x ROI, and we can guarantee that you'll love working with us, but what could be better than seeing for yourself at no cost?

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Win-Back Mailers